Business Plan and Analysis for Social Work Company

Business Plan and Analysis for Social kick the bucket CompanyTable of Contents (Jump to)executive SummaryObjectivesMission StatementKey Performance IndicatorsCompanys Ownershipconductors RoleCompanys ServicesKey CompetitorsSWOT analysisStrengthsWeaknessesOpportunitiesThreatsMarket Research scrape Market merchandise PlanProfessional Referral tradeInternet tradeBrandingInternal sellingExternal MarketingPublic Relations adventure PlanExecutive SummaryUnited demesne is considered as an individualism culture in which individuals ar expected to take compassionate of except themselves and their prompt families as concluded by Greek Hofstede after his study on multi-cultural dimensions. Similarly, great number of nation living longer in the western countries in particular in the United Kingdom which read presented a ch each(prenominal)enge of looking after the gray good deal in the society. The concept of wellness and hearty pity came into existence at the time of initiatory World War when individuals nursed the wounded soldiers. Similarly, in the mid 1990s, the U.K, g solely oernment started realising that the there has to be an unionised system to look after the elderly populate and people with difficulties, this is when National Health System was introduced. immediately a days, Health and Social armorial bearing companies drill along with the NHS to permit uphold and championship to elderly people, and individuals with learning difficulties and disabilities. instant deal out limit is a wellness and a tender electric charge participation who intent to provide support and help to the NHS and to the community. We trail to butt the vulnerable groups i.e. the elderly, young people and children suffering through and through disabilities and learning difficulties. The company as well as oblation help and support to families by providing a day wish centre facility where the clients depose be looked after in a more personalised manner. A t Pulse Care Limited, we offer a unique combination of premier home wellness economic aid and community-based day centre operate.In instantlys competitive market for the health and attending sector, there have been a number of reports regarding the scant(p) and unprofessional approach apply by various organisations to treat elderly and people with disabilities. In a recent report by the Local Government Association for Community Wellorganism, its chairman David Rogers, is quoted as saying, thither needs to be urgent action to stop the mode we offer support to older people is fairer, simpler and fit for purpose in order to truly meet the needs of the most vulnerable members of our society. Pulse Care Limited takes to provide user-centred approach to highlight and innovative solutions to the problem mentioned above which would also let out the company a competitive edge in the market.Pulse Care Limited endeavours to provide the ruff quality care to its clients based on resp ect and dignity for the individual with a tailor- made support based on their individual needs. We go forth certainly ensure that the highest industry standards are continued and cater would be in a continued programme of improvement to be able to de make lover the better client experience which includes their family and friends.Our business philosophy is incorporated by the fact that, a happy toy force that treasures what it does, delivers the dress hat possible quality usefulness, and that both management and clients leave alone find benefit in working and being together. Our competitive pricing and fees structure puts the clients at the heart of designing their desired take aim of care sequence ensuring high quality standards.ObjectivesPulse Care Limiteds overall objective is bit its self as a trustworthy and caring brand which would give a raw(a) edge to the company in the industry. Following are the key objectives of the company for the first year of operations.To e nsure that clients and stakeholders are treated with dignity and respect.To design effective brand management strategies which would help the business to position its self as a trustworthy, honest and caring brand.To ensure client satisfaction of all time remain centred to the business.To target 25% of the local clients in the first year of operation.Mission StatementWe aim to provide help and support to our clients and to the community by treating them with dignity and respectKey Performance Indicators impute the patient firstValue for money servicesAccess to more option for the patience/clientsWork openly and in partnership with other(a) NHS organisationsUse clinical leadership to develop and manage servicesCompanys OwnershipPulse Care Limited is a registered at the companies house U.K with the adjustment number 09027014. Mr. Wajeed Ali Khan Mohammad is the sole director of the company and possess 100% share in the company. He has successfully accomplished his Masters of Science in Health and Social Care Management from the University of Bradford.Directors RoleThe type of the director/owner of any business is very decisive. Mr. Muhammad has the experience and rearing in the field of Health and Social Care which would support the business to attain and maintain customers. Similarly, the character of the director impacts on the day to day operations of any SMEs. Therefore, Mr. Muhammad does realise the importance to have tyrannical personality traits i.e. trustworthiness, honesty, knowledge, reliable and innovative. In Contrast to SMEs in large organisations, celebrities are commonly used for brand promotion purposes. Mr. Muhammad, understands the important of his commitments and personality as this would support and help the business to bring in kin with clients and stakeholders.Companys ServicesPulse Care Limited is a health and kindly care services company. The company endeavours to provide support and care to the clients and to the community. The d efinitive goal of the company is assist its clients to live a pleasing and independent life.Following are the key services provided by the company.Care and admit for elder people.Specialist care and SupportPersonal Care servicesConsultationChild Family CareAdult care wellbeingLearning disabilitiesMental health problemsKey CompetitorsPulse Care Limited will continuously monitor its foes. The company will always keep an eye on the competitors strategies and the service level. Following are key competitors of the company.Heritage Care LtdHealth Authorities first-string Care TrustsTel020 8519 2731DASLAddiction RehabilitationTel020 8257 3068Lifecare Institute education ServicesTel020 8221 4160PohwerCharitable Voluntary OrganisationsTel020 8221 22604social Workenlisting ConsultantsTel0845 6044445Translating Interpreting ServiceTranslators InterpretersTel020 8591 0050Medi ProspectsTraining ServicesTel020 8472 6060Marieco Care LtdHome Care ServicesTel03302 231786QuestTraining Servi cesTel020 8911 0760SWOT analysisWe are currently in an extremely productive market in a swiftly emergent economy. Pulse Care Limited forecasts its strengths as the ability to respond keenly to the market dictates and to provide customised market research services to our clients. In addition through aggressive marketing and quality management we intend to become a well-respected leader in health and social care industry. Below are the summarized strengths, weaknesses, opportunities, and threats.(S)trengthsStrategic market segmentation and utiliseation strategies.Personalised health care service provided by the company.Diversified market segments. Ensures the lack of dependency on one particular market.Governments friendly policies and consistent support to Health and Social Care Enterprises.An aggressive and focused marketing campaign.A marketing plan with clear goals and strategies.Directors experience and education in the field of Health Social Care Management.(W)eaknessesLack o f a solid well-established network in the market research arena.The introduction of new organizational practices could presents a challenge to the organization.(O)pportunitiesLack of care and respect shown by health and care organisation would help the company to build its reputation in the market as the companys main cathexis is to deliver high standards of care to its clients.Friendly governments policy for health and social care department.(T)hreatsCompetitive market in the Health social care industryOwners lack of experience in running his own organisation.Market ResearchThe number of people living over 65 in the United Kingdom has increased by 25% since 1986 and people living over 85 has since doubled. United Kingdom has been experiencing demographic issues like many other western countries which has brought the need of health and social care for this population. . The concept of health and social care came into existence at the time of First World War when individuals nurse d the wounded soldiers. Similarly, in the mid 1990s, the U.K, government started realising that the there has to be an organised system to look after the elderly people and people with difficulties, this is when National Health System was introduced. Now a days, Health and Social Care companies work along with the NHS to provide help and support to elderly people, and individuals with learning difficulties and disabilities. Pulse Care Limited, endeavours to provide services to its clients with respect and dignity. Unlike, many other health and social care organisations where clients are not even treated with respect and dignity. Pulse Care Limited, not only target the elder people but also people with disabilities and learning difficulties. The health and social care industry is quite competitive however, there is still a need for a health and social care company who can genuinely offer the care to the clients with admiration and pride and we aim to englut this gap. Our business ph ilosophy is incorporated by the fact that, a happy work force that treasures what it does, delivers the silk hat possible quality service, and that both management and clients will find benefit in working and being together. Our competitive pricing and fees structure puts the clients at the heart of designing their desired level of care while ensuring high quality standards.Target MarketH Care Limited has divided its target hearing into two categories i.e. Primary group and Secondary Group. The primary group of clients are the patients referred by health care facilities, physicians and other health care professionals. The secondary group of clients for the company are individuals who are suffering through personal injuries and require case management services to assist them in addressing medical, financial and employment issues.Marketing PlanPulse Care Limited will use the following elements for the purpose of marketing.Professional Referral MarketingProfessional referral Marketi ng is one of the consistent and enduring scheme which would help and support the business to start referrals from other medical professionals. Mr. Muhammads education and experience in the area of health and social care will support the company to obtain the confidence of the medical professionals. Similarly, the company would regularly make communication theory with these professionals in order to implement this strategy.Internet MarketingInternet marketing would be used to stop the clients and professional directly and also for the purpose of brand awareness The companys website has already been created i.e. the website encompasses all the relevant information round the company i.e. logo, companys full name, contact details ,corporate address and the services offered by the company. Companys official Facebook and twitter accounts along with the director Linked In profile links are panoptical on the website which would allow the visitors to join the official social media page s. More than 80% of the U.K population can targeted through social media. Pulse Care Limited has already created its Face book, Twitter page which would allow the company to communicate with the target audience. All these medium would allow the company to build brand awareness and establish the trust dealinghip with the target audience.BrandingThe faith of people have been lost in health and social care organisation because all the inadequate and unprofessional approaches practiced by many health and social care organisation. Hence , it is very significant to build a brand in which the clients can trust and this would be achieve via making relationship with clients and professionals. Pulse Care Limited will provide its clients with a platform on social media and on the companys website to share their personalised experiences and best practices. This would allow the company to build its brand awareness. Moreover, the company seeks to get the affiliation from Care Quality electric c harge England, which would also help the company to gain the trust of its target audience. Moreover, regular communications will overlap for brand awareness purposes which would accente the high standard of quality services provided by the company.Internal MarketingPulse Care Limited will capture its existing customers to generate more business and also to get referrals from them. The company has already created a manual spreadsheet data base where all the details about new and existing clients are been saved. Company will use series of marketing communications tools to target the audience.External MarketingOur external marketing strategy will be based mainly on informing the target audience about our existence and making the right information available .Therefore, we will be targeting different segments with our promotional tools and the messages may slightly vary to match the intended audience. However, in all cases the marketing will convey the sense of quality and professional ism, in all the promotion and publication. In such a market we cannot afford to appear in or produce second-rate material with woeful labels that make our services look less. Hence we endeavour to influence our presence using quality brochures and other sales literature, including promotional material such as pens, complimentary slips and stickers. The company has already designed its flyers and these are already distributing in the local area. In future the company will avail the service of a third party company to distribute the flyers.Public RelationsOne of the most effective way of incorporating a brand/ company image in the mind of its clients in through public relations activities. Pulse care limited will engage itself in various public relationship activities. Mr. Muhammad will share his experience and highlight the key trends and exceptions in Health and Social care Management via squelch releases and through online marketing. This would help the company to build its repu tation and awareness in the mind of its target audience.Contingency PlanWe aim to concentrate on the results collated through our current marketing campaign. If we anticipate that the marketing strategy has failed to provide the desired results, we will evaluate all our marketing and communications strategies and will give emphasis to understand the clients and stakeholders psyche and will continuously monitor the competitors behaviour pattern. We will than implement a new marketing strategy as per the result evaluated from the marketing campaign.